Simple Changes #31
Make public information accessible through a variety of formats
Problem
PROBLEM: Many people with sensory loss, or experiencing other barriers to communication, are less able to understand ‘traditional’ information about public services, fill in forms or know how to take prescribed medication. This can leave people feeling confused, disempowered or like ‘less of a person’.
Simple Change
Making your public information accessible through a variety of formats, such as braille, British Sign Language, translation into community languages and jargon-free text, helps to ensure that a wide range of people can access relevant information and engage effectively with their services. The cost and time implications of this should be factored into your work at an early stage, so it is not seen as an additional extra.
Case Study
Who is doing this?
Make public information accessible through a variety of format
Organisations like the Royal National Institute of Blind People, Public Health Wales and the NHS Centre for Equality and Human Rights understand and explain why it is so important to make your information accessible to all.
Well-being goals you’ve contributed to
A More Equal Wales
You have earned...
A More Equal Wales
A society that enables people to fulfil their potential no matter what their background or circumstances (including their socio economic circumstances)
A Wales of Cohesive Communities
You have earned...
A Wales of Cohesive Communities
Attractive, viable, safe and well-connected communities
