Simple Changes #
Involve people at the earliest possible opportunity
A recent report by Diverse Cymru found that citizens felt engagement should not be about the public sector taking their agenda and drafts to people. Instead, public sector organisations should set their agenda by listening to people and continually involving them. If people are asked too late, it is often too late a stage to make significant differences to our project or service plan. The services or decisions are then unlikely to reflect the needs of the public.
Public bodies should seek to involve people at the earliest opportunity, seeking meaningful exploratory engagement rather than proposing a decision that has already been made and consulting on it.