Team Support Administrator(s)

Salary £20,500 rising annually to £23,883 full time per annum

  • 37 hours per week full time but we will accept part-time applications and a variety of work patterns welcomed (Monday to Friday)
  • We can support you to work your hours flexibly to maintain a great work life balance
  • Permanent and fixed term contracts available after a probationary period

 

This is us

Changing culture in the public sector, improving the social, economic, environmental, and cultural well- being of Wales and protecting the interests of Future Generations, all fall within the remit of the Well-being of Future Generations Act. The Future Generations Commissioner and her Team provide advice to the Government and other public bodies in Wales on delivering the Act for current and future generations and assessing and reporting on how they are delivering. We are a very busy office, and we receive hundreds of requests per year.

We value difference. We welcome applicants from across Wales and we operate an Anytime Anywhere Flexible Working policy.

Guaranteed Interview Scheme: We recognise our team could be more diverse so operate a guaranteed interview scheme for people from Black, Asian, Minority Ethnic backgrounds and disabled people who apply and meet the essential job criteria. Tell us about your lived experience when making your application.

 

Is this you?

As Team Support Administrator in our Office, you will be someone with a very personable and helpful approach as the first point of contact for the organisation over email, on the telephone, in the office and crucially the go to person for colleagues internally.

You’ll love being organised and methodical in your work; you will be able to follow processes for logging external requests onto our CRM database, being the first point of contact digitally, by phone or in person. Your day will predominantly administration tasks including answering emails, arranging meetings, booking venues, notifying visitors, organising catering, collating, and disseminating papers, attending meetings, taking notes, and proof-reading our letters or reports.

You’ll be someone who will learn with us as we walk the talk. We are an organisation which likes to think differently, to question and to try new ways of doing things, encouraging creativity and new ideas. So, we are looking for someone who enjoys helping others with their work, someone who likes to continually improve their performance and knowledge and can work flexibly and independently in response to the needs of others.

As a Welsh speaker you will help us answer requests and operate in the Welsh language.

 

What skills do you need?

Welsh language skills are ESSENTIAL.

You’ll be someone with good written and verbal communication skills, who may have experience of working within an office or dealing with the general public in a customer service role.

You’ll have a positive attitude to supporting others, be good at talking to people and participating in team activities.

You’ll be able to pay attention to detail and follow established processes while being able to suggest improvements when necessary.

You’ll be able to demonstrate good ICT skills and organisational skills.

You’ll be comfortable using your own initiative when your colleagues are not in the office.

This is an exciting opportunity and full training will be provided.

 

What next:

The extended closing date for this advertisement is: noon/midday Monday 4th October 2021. 

Dates for interviews to be confirmed.