Petranka (Pep) is responsible for dealing with the emails that are sent to our office by members of the public, different public bodies, organisations and, sometimes, elected representatives. She is also involved in the handling of requests for support and advice sent to us by different public bodies and organisations, as well as gathering and collating case studies of good practice. Her role also includes working with the Chief Operating Officer and Deputy Commissioner in all aspects of legal advice work, handling sensitive and confidential information, conducting legal research and analysing the office’s public correspondence to detect systemic issues. Outside of the office, Pep likes to read fantasy books, take pictures of her dog, slowly kill her houseplants and complain about the weather.